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Establish a Business Opportunity II: Demand Analysis

Establish a Business Opportunity II: Demand Analysis

April 20, 2025

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4 minutes read


Having prequalified the idea, validated its survival prospects, and established commercial viability, we now enter the critical phase of identifying market demand. In practice, many entrepreneurs bypass these foundational stages, proceeding directly to demand analysis in an effort to expedite time-to-market. While this approach may appear efficient, it often neglects essential preliminary inquiries that inform strategic direction. These early-stage insights are not merely academic—they serve as the bedrock for a comprehensive evaluation of key factors that influence the business model, market entry, and long-term sustainability. Thus, a disciplined progression through these phases is not only prudent but imperative for a holistic and resilient business strategy.


In many instances, demand has been misinterpreted—measured solely in relation to a business’s operations without adequately accounting for the underlying conditions upon which that demand rests or the critical factors that predicate its sustainability. Customers may indeed express interest in a product currently offered by a company; however, this interest does not necessarily translate into viable customer acquisition, cash flow or profitability. Such disconnects often become evident when one examines industry-wide profit margins alongside the actual earnings reported by firms within the sector. It is, therefore, in the strategic interest of any business to engage rigorously with all dimensions of demand analysis. By doing so, the enterprise can construct a robust evaluative framework that adheres to a logical sequence for demand analysis—ensuring that the business is not only responsive to one dimensional demand analysis.


Demand refers to the critical process of discerning whether a product or service is truly needed or desired by a defined target audience, prior to allocating resources toward building a business around an idea that may not hold market value. Establishing demand is foundational—it ensures that entrepreneurial energy is directed toward opportunities with genuine economic potential. Demand can be identified through both direct and indirect data, originating from primary or secondary sources. Effectively leveraging existing information involves a thorough investigation into four key areas: the industry, the market, consumer behavior, and the competitive landscape. Together, these domains form a robust basis for developing informed insights into the viability and desirability of a product or service. In the case of physically observable business models, firsthand observation—such as visiting a brick-and-mortar location and monitoring foot traffic—can yield valuable empirical data that contributes to the overall demand assessment.


A positive observation of demand should naturally progress into obtaining direct feedback from the target audience, thereby consolidating the preliminary demand insights derived from the four foundational parameters: industry, market, consumer, and competition. While these parameters offer a strategic overview of potential demand, they must be substantiated with real-world validation. This validation can be achieved through a variety of direct engagement methods designed to elicit authentic interest and behavioral intent from prospective customers. Key approaches include administering structured questionnaires, conducting in-depth interviews, creating waitlists, offering interest registration forms, and facilitating discussion groups. These tools not only confirm demand but also reveal deeper insights into customer expectations, purchasing behavior, and perceived value—ensuring the business is aligned with actual market needs before moving forward with resource-intensive execution.


Even in a saturated market, meaningful interactions with consumers can reveal unmet needs—opening up valuable opportunities for new business ventures. Ultimately, the most definitive way to confirm demand is through real customer commitment, such as collecting small deposits in anticipation of the business launch. Complementing this with the introduction of a minimum viable product (MVP) allows entrepreneurs to test market responsiveness with minimal risk. This strategy embraces the "fail fast, fail smart, fail safe" philosophy—enabling early course correction before significant resources are committed.


Moreover, entrepreneurs must be attuned to the signals within their data. When insights begin to conflict or point in divergent directions, sound business acumen calls for an immediate pivot. Simplicity should remain a guiding principle: avoid unnecessarily complex strategies, and instead focus on deeply understanding the interconnections and sequences that drive your business model. A streamlined, flexible approach empowers experimentation—a critical advantage, particularly when decisions must be made quickly and iteratively in a dynamic market environment.


Estimating the Total Addressable Customer Base

A fundamental step in demand analysis is calculating the Total Addressable Market (TAM), which begins by identifying the total number of individuals within your target audience and estimating their annual spending on similar or substitute offerings. For instance, if one were to introduce a streaming service akin to Netflix in Africa, an initial benchmark could involve examining Netflix's total revenue within the continent. However, if the focus is narrowed to a more specific segment—such as university students—the estimation becomes more nuanced, especially when reliable demographic spending data is scarce.


In such cases, primary data collection becomes essential. A well-structured questionnaire targeting individuals aged 16 to 25 can serve as an effective instrument. Relevant questions might include:

Do you currently use Netflix?

Do you personally pay for your subscription?

How much do you pay per month?

In the last 12 months, how much have you spent on streaming services?


These responses allow for a bottom-up estimation of average spend per user, which can be extrapolated across the size of your identified target population.


A key consideration in survey methodology is sample size. To achieve a statistically significant level of confidence—typically 95% confidence with a reasonable margin of error—a sample size of approximately 1,000 respondents is generally regarded as sufficient, particularly for large populations. Beyond the numbers, questionnaires also offer a unique advantage: they establish a personal connection with respondents and yield direct, behaviorally grounded insights.


Additionally, integrating a Minimum Viable Product (MVP) proposition within the questionnaire—such as briefly introducing your service concept and asking if respondents would pay for it—enables early testing of willingness to pay. This not only supports demand validation but also strengthens the empirical basis for refining your business model before launch.


New businesses statistically face low survival rates; however, when entrepreneurship is approached through the lens of experimentation, diagnosis, and building blocks, many of the pitfalls that typically lead to startup failure can be proactively avoided. Rather than viewing business creation as a rigid process, it is more effective to treat it as a dynamic system composed of interdependent building blocks—each requiring validation and adaptation over time.


Success becomes significantly more attainable when a venture is driven by a team of competent, committed, and courageous individuals—those willing to confront uncertainty and explore all viable pathways within the boundaries of existing constraints and risks. It is this mindset of continuous learning, strategic flexibility, and resilience that transforms high-risk ventures into sustainable enterprises.



Demand as the Final Validation of Opportunity

Demand represents the final and most critical piece in the process of establishing and consolidating a business opportunity. Even if a business is positioned within a favourable environment—one in which survival is probable and the structural conditions suggest commercial viability—the ultimate confirmation lies in whether the market actively responds to the offering. This validation is achieved through direct testing of demand. Only when a product or service attracts genuine interest, engagement, and willingness to pay from the target audience can the opportunity be deemed truly viable. Demand, therefore, serves not merely as a market signal but as the definitive measure of an idea’s readiness for commercialization.

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